Privacy Policy
TECO SARL - The Experts & Co (hereinafter "TECO") is committed to protecting the privacy of users of its website theexpertsco.com. This privacy policy describes the data we collect, how we use it, and your rights regarding this data.
1. Data Controller
The data controller for personal data is:
TECO SARL - The Experts & Co
Akpakpa Segbeya, opposite 3 etages
Cotonou, BENIN
Email: contacts@theexpertsco.com
Phone: +229 01 96 96 08 28
2. Data Collected
We collect the following personal data when you use our website:
2.1 Voluntarily Provided Data
When using our contact or registration forms:
- First and last name
- Email address
- Phone number
- Message or request
- Desired training (if applicable)
2.2 Automatically Collected Data
When browsing the website:
- IP address
- Browser type and version
- Pages visited and time spent
- Date and time of connection
- Cookie data (see dedicated section)
3. Purpose of Processing
Your personal data is collected for the following purposes:
- Responding to your contact or information requests
- Processing your training registrations
- Sending you information about our services (with your consent)
- Improving our website and services
- Establishing traffic statistics
- Complying with our legal obligations
4. Legal Basis for Processing
The processing of your data is based on:
- Your consent: for sending marketing communications
- Contract performance: for training registrations and reservations
- Legitimate interest: for improving our services and site security
- Legal obligation: for retention of accounting data
5. Data Recipients
Your personal data may be transmitted to the following recipients:
- TECO internal teams (administration, training, sales)
- Our technical service providers (hosting, maintenance)
- Competent authorities in case of legal obligation
We never sell your personal data to third parties.
6. Retention Period
Your personal data is retained for the following periods:
- Contact requests: 3 years from last contact
- Training registrations: 10 years (accounting obligations)
- Browsing data: 13 months maximum
- Cookies: depending on their type (see dedicated section)
7. Your Rights
In accordance with applicable regulations, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: request deletion of your data
- Right to object: object to the processing of your data
- Right to restriction: restrict the processing of your data
- Right to portability: receive your data in a structured format
- Right to withdraw consent: at any time for consent-based processing
To exercise your rights, contact us at: contacts@theexpertsco.com
8. Cookies
8.1 What is a Cookie?
A cookie is a small text file placed on your device (computer, smartphone) when visiting a website. It stores information related to your browsing.
8.2 Cookies Used on Our Website
We use the following types of cookies:
- Essential cookies: necessary for website operation (session, display preferences). Duration: session.
- Analytical cookies: to understand how visitors use the site and improve its performance. Duration: 13 months maximum.
8.3 Cookie Management
You can manage your cookie preferences through your browser settings:
9. Data Security
TECO implements appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction:
- Secure HTTPS connection
- Restricted access to personal data
- Regular backups
- Staff training on data protection
10. International Transfers
Your personal data is primarily processed in Benin. In case of transfer to other countries, we ensure that appropriate safeguards are in place to ensure the protection of your data.
11. Policy Modifications
We may modify this privacy policy at any time. Modifications will take effect upon publication on this page. We encourage you to review this policy regularly.
12. DPO Contact
For any questions regarding this privacy policy or the protection of your personal data, you may contact our data protection officer:
Email: contacts@theexpertsco.com
Phone: +229 01 96 96 08 28
Address: TECO SARL, Akpakpa Segbeya, Cotonou, BENIN
Last updated: January 2025